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Candle Care

Maximize your candle experience by following these simple steps:

1. The first burn is key. One of the biggest problems candle users encounter is tunneling. It occurs when only the center of the wax right around the wick melts and burns down. In order to avoid tunneling, make sure you burn the candle for  2 hours to allow the wax to completely melt on the surface before you blow it out.

  • Light your wick properly. Wooden wicks can be quite tricky for some people who are new to them. One great way to avoid problems is to light your candle from an angle at the base of the wick where the wick meets the wax. Do not light it from the tip of the wick. You need the wax to act as the fuel, just like starting a campfire. Otherwise, you will need to light it a few times before it fully catches on fire.

2. Never burn for more than 4 hours.  Carbon can accumulate, and you may see big black rings around the sides of the candles as a result. You may start to smell and see more smoke. To avoid that, never burn for more than 4 hours and make sure you trim the wick.

3. Trim the wick. Always trim your wicks to 1/4 inch before every burn. This does not apply to the first burn as it is already trimmed for you. Doing this ensures the smoothest possible burn. If your wicks are too long, they can improper burning.

  • If you do not have a wick trimmer, use a tissue, and with your thumb and index finger, snap off the top bits of the wick to create a flat wick once again.

4. Never leave your candle unattended. This may seem obvious, but sometimes we might be busy caught up with something. Please keep an eye out for it!

5. Store your candle at the right place. Preferably in a cool and dry place. Avoid putting them under direct sunlight. During warmer months, wax can retract from the sides of the jar which can happen especially during shipment as temperatures fluctuate. This is purely an aesthetic issue and does not alter the performance of the candle.


CHEMISTRY FACT: For those wondering about bumpy surfaces on your candle after burning, don’t panic! This is a distinct feature of soy wax and proves that it’s make is completely natural unlike traditional candles that use paraffin wax. Rough, pitted tops after burning do not affect the performance of the burn in any way. Soy wax is the best option environmentally and economically.


 Here is a video we made to demonstrate the steps to lighting your wood-wick candle. Happy lighting!